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Section Head – Sep 2012 – Retaining your Chinese talent – part 2

In association with Machwuerth Team International As discussed last month, a localised strategic retention system can decrease the turnover of staff within a company operating in China. This month we continue to explore practical options that can be of...

Section Head – Aug 2012 – Retaining your Chinese talent – part 1

In association with Machwuerth Team InternationalHuman resources issues have become the most pervasive of problems for the majority of foreign based companies in China. Among such, nowhere is it more prevalent and severe than in the area of retention....

Section Head – June 2012 – Executive Coaching

In association with Machwuerth Team International Once associated with stigma (“Is your performance so bad that you need to be coached?”), Coaching has turned out to be a respectable and honoured symbol of success (“You are so valuable you...

Section Head – May 2012 – Customer Service Excellence

In association with Machwuerth Team International Nowadays it takes more than your products, promotions, or pricing to differentiate your company from the com- petition. To find a sustainable advantage, you must develop customer loyalty, as well as build and...
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